Our expert facilitators and learning designers collaborate with you to create experiential professional development sessions that equip your people with the skills, capabilities, and mindsets to transform your workplace. Topics that we are currently working with team members across industries include:
Our world is one of rapid, constant change, continually presenting us with new, unprecedented challenges. The demands of this type of environment can be hard on us, and may threaten our ability to cope personally and lead well. When we grow our buoyancy – a sense of grounded optimism – we can develop greater resilience and the ability to weather any storm, and support others to do the same, creating resilient organisational cultures.
During this workshop, we explore tools to navigate change, challenge and stress with a sense of buoyancy. We look at strategies to manage our energy and develop our resilience over time.
Through this session, we will:
The ability to communicate clearly and exude a confident leadership presence are skills that can be learned. As a leader, your words and demeanour set the tone for your team, influence customer experiences, and drive business outcomes. This session invites you to explore and enhance your communication skills and leadership presence to lead with authenticity and impact.
We explore the core elements of effective communication and how they align with your leadership style. Through interactive exercises and real-world scenarios, you’ll identify communication strengths and areas for growth, learning techniques to convey your message clearly, and ensure alignment with your team.
Through exploration of these areas, you will learn to:
It is natural for our minds to baulk in the face of complexity. But as our organisations grow in size and sophistication, our capacity to meet complexity with poise and find ways to reason creatively and holistically is essential. We need to be curious and ask ourselves: What is the difference between “complicated” and “complex” problems, and why is this important? How do we identify and solve complex challenges?
In this session, we will:
Leaders are often told to “think more strategically,” but what does that really mean? Strategic thinking goes beyond daily operational decisions, focusing on long-term vision, innovation, and questioning the status quo.
In this session, you’ll explore how to shift between tactical and strategic thinking, enabling you to navigate complexities with a broader perspective. You’ll uncover core issues, identify opportunities, and align solutions with your organisation’s long-term goals.
By the end, you’ll learn to:
Identify and navigate organisational complexities through a strategic lens
Move seamlessly between tactical and strategic leadership
Apply strategic thinking principles to your leadership
Communicate strategic insights effectively and compellingly
Our core is formed around maximising influence, enabling clients to become conscious leaders, fostering positive global change. Here’s one example that showcases our transformative journey and methodology.
In 2014, BWS was intent on sparking a “people” revolution. This meant enabling Store Managers to run their stores like autonomous local businesses, and building the in-store team’s capacity for engaging customers in a way that was authentic and uniquely BWS, forging strong connections with local communities. Performance Frontiers set to work helping BWS activate this customer-focused transformation, through what we called the Authentic Customer Experiences (ACE) program – ACE-ing customer experience at BWS. Our challenge was to empower and upskill 7500 team members across 1300 stores in Australia.
Performance Frontiers designed content that increased store members’ awareness of themselves and their customers, and built their confidence to be the best version of themselves in-store. Leveraging our expertise in engagement and the neuroscience behind good communication, coupled with research into emerging customer experience tends, we explored with store members how to:
Perhaps most importantly, the ACE encouraged team members to have fun and engage in genuine conversations to create memorable, lasting connections with customers. A suite of “easy-to-use” tools and models were developed to bring these concepts to life in-store. What was originally designed as a once-off roll out, grew to 6 modules over the course of 3 years.
From 2014 to 2017, Team Engagement rose 13 points to a Global Best Practice in Retail score. Voice of Customer rose 10 points and Net Promoter Score rose 16 points. BWS sales and profit consistently outperformed the rest of the liquor market and had meaningful year on year increases. Underneath the strong business returns, team engagement and customer engagement scores, it was also apparent that the ACE Program has been transformational at a cultural level.












































We blend neuroscience, systems thinking, and behavioral insights to inspire leadership and team growth. By working closely with you, we co-create solutions that are practical, scalable, and drive meaningful impact.
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Professional development and capability building refer to structured learning experiences designed to improve individual and organisational performance. They help align workforce skills with current and future business needs.
Our leadership development programmes/pathways include practical tools, coaching, and simulations to strengthen decision-making, communication, and strategic thinking. Programmes are tailored to different levels of leadership.
Yes, we work with clients nationwide;both in-person and virtually, to deliver targeted solutions. We regularly support teams in Brisbane, Sydney, Melbourne, and (any other areas you might want to target?)
Absolutely. Our programmes are fully customisable and designed to reflect the structure, challenges, and aspirations of each team or business unit.
We combine deep behavioural insight with real-world application. Our programmes are not just informative,they’re transformative. Everything is tailored to your context and aligned with organisational strategy.
Simply click the Book a Free Consultation button belowor contact us here and a senior team member will be in touch within 24 hours.
Let us help you create leadership pathways for your team that strengthen their skills, foster collaboration, and drive effective decision-making across all levels.